Customer Service

Corporate catering equipment suppliers and installers in South Wales RACS provide reliable, cost-effective kitchen technology for large corporate and commercial catering operations with leasing options also available. For professional advice, talk to one of our experienced team now on (01792) 795 222.

We at RACS believe that our commitment to customer service with a friendly, personal approach has been one of the most important attributes to our success over the years.

Our customers appreciate honesty and professionalism and this is possible because of the skills and expertise of our long serving team of sales people, project managers and engineers.

We invest heavily in the training and ongoing accreditation of our staff. Collectively, our engineers are qualified in catering equipment installation, servicing and maintenance of gas and electrical appliances (with an excellent first-time fix rate). Our apprenticeship scheme has been running for over 25 years which gives young people great training opportunities and a great investment into our future. Through this scheme we have recruited some of our best engineers.

RACS’ people in the field are supported with a strong head office team to equip them for almost any requirement in commercial catering from independent businesses to large private and public sector organisations.

We’re at the end of the phone so please get in touch to find out how we can help.

Need professional help or advice?

Just a quick message of thanks, on behalf of Morgan Sindall Construction, to all of your staff who supported us in the delivery of the Catering Equipment on our recent HMS Cambria Project in Cardiff Bay. We were impressed with the quality and delivery of the scheme and your performance KPI’s reflect this, with scores well above our targeted benchmark. Please pass on our regards to all those on site that installed the equipment in a professional, expedient and safe manner. We look forward to working with you again in the very near future.

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HMS Cambria, Cardiff Bay
Phillip Church, Supply Chain Manager, Morgan Sindall

I’m very happy with the service and help we received throughout the project and other projects you have done for me.

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What! Store St Mellons, Cardiff
Robert Townend, Managing Director, What! Store Ltd

It went exceedingly well and everyone here is ecstatic. Thank you for all your persistence and help.

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Oasis Cardiff
Richard Eynon - Development Director, Oasis Cardiff

Excellent collaboration attitude to mitigate some difficult programme constraints.

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Twr Y Felin Hotel, Pembrokeshire
Rob Griffiths - Director, John Weaver (Contractors) Ltd

 

Need professional help or advice? We can design, supply and fit commercial kitchens to suit any application.